Things to Look For in a Luxury Hotel in Bangkok

March 18, 2019
Chateau de Bangkok

Many hotels call themselves “luxury,” but labels can be very misleading. Not all self-proclaimed luxury hotels have the key features that make them truly fine accommodations. Listed down below are the main features that will certainly give you a real upscale hotel experience:

1. Easy Booking
The booking process should be as easy as possible. Whether you are booking online, via the phone, or through a travel agent, you should be able to complete the process with ease. Also, if you have any questions or queries regarding your booking, there should be a helpful contact person available to help you at all times.

2. Positive First Contact
The first impression of your accommodation forms as soon as you enter the lobby. The valet, doorman, and bellman will be the first few people who you interact with. These people should be able to welcome you with polite words, warm smiles, and professionality. In short, the staff should be more than happy to serve guests, not just trying to get a big tip. Apart from the hotel staff, the check-in process should be as quick and smooth as possible. The check-in staff should also know better not to say your personal information and room number out loud since it is a matter of privacy and security. All your suitcases and luggage should be delivered to your room no longer than ten minutes.

3. An Excellent Team of Staff
You can spot a difference between fake smiles and genuine ones from a mile away. Staff at high-end hotels should be empathetic, polite, detail-oriented, as well as knowledgeable in the local area. This is so that they can answer you a basic question without stuttering.

4. Perfect Guest Rooms
Luxury hotels and resorts set themselves apart from lower-range chains by providing unique and outstanding amenities. These include quality bath and beauty products, as well as local delicacies such as snacks and other treats. Spacious drawer and closet space, a safe, bottles of water, robes, and slippers should all be provided in a hotel room. Also, you should get the exact type of room that you have requested as well.

5. Great On-Site Services
In addition to superb guest rooms, luxury hotels need to come with a range of quality services that will make your stay an experience to remember. These include:

// 24-Hour Gym
The fitness center should open 24/7 and include all basic equipment, such as a treadmill, a stationary bike, free weights, and floor mats. Needless to say, the workout equipment should all be in great condition.

// A Social Lobby
A lobby should come with comfortable couches and high-speed WiFi. Even better, there should also be a bar service for the social lobby as well.

// Referral Service
If you are in need of services such as babysitting, pet-sitting, dog-walking, and others, the hotel you are staying should be able to get you in contact with reputable providers.

// A Concierge
A good concierge is genuine and has your best interests at heart. This means that they should not recommend any tourist traps. Instead, they will give you great recommendations and help you with anything you need.

6. Reputable On-Site Restaurants and Bars
While you are most likely going to eat outside the hotel for most of your meals, your hotel should still have an established reputation for on-site restaurants that signifies the overall quality. Great hotels should offer a wide range of options aside from room service, including fine dining, casual dining, a grab-and-go shop, and a coffee shop. If the hotel’s restaurants and bars are frequently visited by locals, then this is a good indicator of a truly fine hotel.

People have a different definition of a “luxury” hotel. At the end of the day, the hotel of your choice should be able to give you the comfort and pleasure that you seek.

If you’re looking for a Bangkok hotel in the city center, get in touch today and book your stay! We provide a central location in the heart of Bangkok.

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